North Pointe AI • Products & Pricing

Four product tiers built for response speed, automation, and growth.

These packages are structured around the North Pointe system stack: lead capture, instant response, qualification, routing, automation orchestration, and operational visibility. Start with the tier that fits your current business motion, then expand as your workflow complexity grows.

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One-time build
Implementation and launch

Monthly support
System monitoring and refinement

Built for growth
Expand from Spark to Horizon as needed

Tier Snapshot

Pick the operating layer your business needs right now.

Spark anchors the starting point. Polaris adds stronger front-end handling. Nova expands routing and workflow power. Horizon brings the full North Pointe operating system together.

Spark $1,500 build • $249 MRR Polaris $2,500 build • $449 MRR Nova $5,000 build • $750 MRR Horizon $10,000 build • $1,000 MRR

Product Tiers

Each package adds a deeper layer of the North Pointe operating system.

The packaging below maps directly to the workflow components already defined in your product architecture, from intake and response, to qualification, lead routing, follow-up, dashboards, orchestration, and Horizon-powered decision support.

Starting Tier

North Pointe Spark

Starter foundation for fast lead capture and missed-call recovery

Spark is the clean entry point for businesses that need the basic response system in place fast. It focuses on stopping preventable lead loss and creating a dependable first-response layer.

One-time build

$1,500

Implementation

Monthly recurring

$249

MRR

Included in Spark

Inbound lead entry-point setup for website forms, missed-call notifications, and core contact intake.
Instant first-response flow using email or SMS confirmation so new inquiries get acknowledged right away.
Core missed-call recovery layer with an automatic text-back workflow for after-hours or busy-period call loss.
Standardized response templates to keep outbound communication clean, fast, and consistent.
Deployment and validation to get the starter system live and functioning correctly.

Best for

Businesses that need a strong first-response system, a clean missed-call safety net, and a simple way to stop silent lead loss without jumping straight into full automation complexity.

Second Level

North Pointe Polaris

Adds qualification and stronger front-end engagement

Polaris expands beyond basic recovery and adds more structured intake behavior. It is designed for businesses that want better response coverage, cleaner intake flow, and stronger lead handling from the start.

One-time build

$2,500

Implementation

Monthly recurring

$449

MRR

Included in Polaris

Everything in Spark, plus expanded front-end intake coverage.
AI-assisted qualification prompts to identify urgency, service type, location, and lead-value signals.
Chat and message response layer for faster engagement across more inbound channels.
Internal notification routing so hot opportunities are surfaced faster to the right people.
Expanded speed-to-lead pathways for stronger first contact and cleaner intake execution.

Best for

Businesses moving beyond basic capture and ready for smarter intake, better qualification, and stronger first-contact handling across more than one inbound channel.

Third Level

North Pointe Nova

Adds smart routing, automation logic, and follow-up structure

Nova is where the system starts acting like a real operating layer. It adds decision support, routing logic, and automated follow-up sequences that help the business move faster with less manual drag.

One-time build

$5,000

Implementation

Monthly recurring

$750

MRR

Included in Nova

Everything in Polaris, plus the deeper workflow layer.
Smart lead routing logic for hot, warm, and low-priority lead paths.
Automated follow-up sequences including 15-minute, 1-hour, next-day, and re-engagement flows.
Workflow orchestration rules connecting intake, qualification, routing, and team action steps.
Operational visibility layer for cleaner tracking, handoffs, and execution control.

Best for

Growing teams that need stronger routing, less manual follow-up, and a more reliable operational rhythm once multiple people, channels, and handoffs are involved.

Full Package

North Pointe Horizon

Full deployment of the North Pointe operating system

Horizon is the full package. It combines front-end capture, qualification, routing, orchestration, dashboards, and the deeper Horizon decision layer into one integrated operating environment.

One-time build

Starts at

$10,000

Implementation

Monthly recurring

Starts at

$1,000

MRR

Included in Horizon

Everything in Nova, plus the full connected operating system layer.
Horizon-guided decision support across workflow selection, response structure, and automation behavior.
Automation orchestration across tools including APIs, webhooks, Make.com, and connected business systems.
Revenue and operations dashboarding for leads captured, missed calls recovered, jobs booked, and performance visibility.
Optimization-ready infrastructure built for refinement, scaling, and broader system expansion over time.

Best for

Businesses ready for the full North Pointe system, where capture, qualification, routing, orchestration, and visibility all operate as one connected revenue and operations layer.

Tier Comparison

Quick comparison across the four product levels.

Feature	Spark	Polaris	Nova	Horizon
Lead capture foundation	Included	Included	Included	Included
Missed-call recovery	Core	Enhanced	Enhanced	Enhanced
Qualification layer	Starter	Included	Expanded	Advanced
Routing logic	Starter	Internal alerts	Smart routing	Advanced routing
Automated follow-up	Basic recovery	Starter	Multi-step	Multi-step + optimization
Dashboard and visibility	Light	Light	Operational visibility	Revenue + operations
Orchestration and integrations	Starter setup	Expanded	Structured	Full package

What Pricing Covers

Simple structure, clear expectations.

One-time build fee

Covers architecture, setup, workflow build, response-path configuration, validation, and launch work for the selected package tier.

Monthly recurring support

Covers ongoing monitoring, support, refinements, upkeep, and keeping the system healthy as your business uses it in the real world.

Custom build pricing

Horizon is a custom-built operating system tailored to your business. Final pricing may vary based on workflow complexity, integrations, and scope.

FAQ

Common questions before we build.

Can I start small and upgrade later?

Yes. The tiers are intentionally structured as a ladder, so a business can begin with Spark, then expand into Polaris, Nova, and Horizon as workflow complexity and team needs grow.

Are these tied to specific software tools?

No. The packages are positioned around system outcomes and layers, so the install can be adapted to the client’s actual tools, intake paths, and operating environment.

Is Horizon custom?

Yes. Horizon is the fullest package and the closest to a custom operating environment, while still keeping the North Pointe product structure intact.

What is the main difference between Polaris and Nova?

Polaris strengthens front-end capture, qualification, and internal alerting. Nova adds the deeper routing, multi-step follow-up, and workflow logic that makes the system act more like a true operating layer.

Let’s Build the Right Tier

Not sure which package fits best? We can map it with you fast.

We can look at your current lead flow, response gaps, and operating complexity, then point you to the right tier without overbuilding.

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Spark Foundation for clean capture and fast first response

Polaris Smarter intake and stronger front-end engagement

Nova Routing, follow-up, and workflow orchestration

Horizon Full North Pointe operating system deployment