Privacy Policy
Last updated: June 2026
This policy was drafted to accurately reflect what this website currently does. It has not been reviewed by an attorney — we recommend legal review before this page goes live to the public.
1. Who We Are
North Pointe AI ("we," "us," "our") provides AI-powered business systems, workflow automation, and the Horizon OS platform. This policy covers northpointeai.com and its subpages.
2. Information We Collect
We collect information you provide directly through forms on this site, including:
- Name, email address, phone number, and company name
- Business type and details about your operations you choose to share
- Messages, questions, or details submitted through our contact, evaluation booking, deck request, login help, and Horizon OS early access forms
- Your general location (city/region level, via IP address) when our AI chat assistant loads, used to route your conversation appropriately
We do not collect payment information on this website. Any billing for Horizon OS is handled through a separate, dedicated payment system.
3. How We Use Your Information
- To respond to inquiries, schedule evaluations, and provide requested materials (such as our overview deck)
- To operate and improve our AI chat assistant
- To communicate with you about our services
- To maintain accurate records of client and prospect relationships
4. Third-Party Services
We use the following third-party services, which may process limited data on our behalf:
- ipify.org — used to determine general geographic context for our AI chat assistant
- Google Calendar / Google Meet — used, once connected, to schedule Free Workflow Evaluation appointments and generate video meeting links
- Fathom — used to record and take notes during Google Meet video calls, including Free Workflow Evaluation appointments, for our internal reference
- Our backend infrastructure providers, used to store and process the information described above
5. Cookies
This site does not currently set first-party tracking cookies beyond what's required for basic functionality. Third-party embeds (such as our AI chat assistant) may set their own cookies as part of normal operation.
6. Data Retention
We retain the information you provide for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by law.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email below.
8. Contact Us
Questions about this policy can be directed to info@northpointeai.com or 800-738-0311.